Richard Paul, keynote speaker, workshop trainer, conflict resolution, diversity, customer service specialialist

Duck Sense for Business

promote humor- Get your ducks in a row!

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See richard featured as part of the HAP wellness programs!

A great way to start or end your convention!

Here is a program that offers proven straightforward methods and strategies that can help improve customer service and employee relations.

Laugh and learn how to minimize stress, feel more alert and live healthier and happier. Richard will give four dynamic strategies that will help motivate and inspire your employees to say that they want to be ducky!

Here is what they will learn:

• Smile in the face of adversity
• Stop letting other people ruin your great day
• Let things bounce off you
• Be a respectful team player
• Bring laughter and fun into the workplace
• Never stop learning
• Never pass up opportunity

Brief outline of the presentation:

Richard begins the program with some humorous ways to begin your day with a smile. Each attendee is asked to be like Robert Frost “ to make up their bed and make up their mind that it is going to be a great day.” With the help of some funny audience interaction Richard demonstrates how to smile in the face of adversity. He reminds that it is our choice to the whether or not we want to let someone else’s negative outlook dictate the way we view our present situation.

Next Richard shares a hilarious story of when he boarded an amusement ride with his nephew. He explains he felt uncomfortable when the cage closed over him. He dramatically describes his feelings of being trapped and how he screams for the carnival attendant to stop the ride. No matter how hard he banged the cage or how loud he screamed the carnival man just waved. At the conclusion of the story Richard explains that if we feel stuck caged in negative thinking we need to say enough is enough. Bang the cage and scream: I want out!

It's your choice, you could be a turkey or be Ducky...

Then he brings out his hilarious old man puppet “Mr. Roger Negative” to teach that if one’s mind is filled with negative thinking they limit their growth and blind themselves from seeing the light in a darkened situation. The puppets wise quacks and audience interaction humorously illustrate the need to dispose of those inner thoughts that are preventing us from seeing our opportunities. The audience is amazed when Richard fights to get rid of the old man but his voice is still heard coming from the box screaming “you can’t get rid of me I’m union!”

Next Richard offers four simple strategies that can help create a strong optimistic foundation. With the help of Master Peking Duck and one lucky audience member your attendees laugh and learn how to “think only of the best, to work only for the best and expect only the best.” (1) Promoting a healthier working environment and outstanding customer relations.

1- Quote taken from the Optimist Creed, Optimist International

Richard -

Thank you once again from all of us in AMBUCS. We learned so much from you in the short time we had available to get together. Your use of dummies, enthusiasm, first hand knowledge and wit brought your message home.

Thanks again!


Mike Trenshaw
AMBUCS Convention Chair

 

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