A
great way to start or end your convention!
Here
is a program that offers proven straightforward methods and strategies
that can help improve customer service and employee relations.
Laugh
and learn how to minimize stress, feel more alert and live healthier
and happier. Richard will give four dynamic strategies that will
help motivate and inspire
your employees to say that they want to be ducky!
Here is what they will learn:
•
Smile in the face of adversity
• Stop letting other people ruin your great day
• Let things bounce off you
• Be a respectful team player
• Bring laughter and fun into the workplace
• Never stop learning
• Never pass up opportunity
Brief outline of the presentation:
Richard
begins the program with some humorous ways to begin
your day with a smile. Each attendee is asked to be like
Robert Frost “ to make up their bed and make up their mind
that it is going to be a great day.” With the help of some
funny audience interaction Richard demonstrates how to smile in
the face of adversity. He reminds that it is our choice to the
whether or not we want to let someone else’s negative outlook
dictate the way we view our present situation.
Next
Richard shares a hilarious story of when he boarded an amusement
ride with his nephew. He explains he felt uncomfortable when the
cage closed over him. He dramatically describes his feelings of
being trapped and how he screams for the carnival attendant to
stop the ride. No matter how hard he banged the cage or how loud
he screamed the carnival man just waved. At the conclusion of
the story Richard explains that if we feel stuck caged in negative
thinking we need to say enough is enough. Bang the cage and scream:
I want out!
 |
It's
your choice, you could be a turkey or be Ducky... |
 |
Then
he brings out his hilarious old man puppet “Mr. Roger Negative”
to teach that if one’s mind is filled with negative thinking
they limit their growth and blind themselves from seeing the light
in a darkened situation. The puppets wise quacks and audience
interaction humorously illustrate the need to dispose
of those inner thoughts that are preventing us from seeing our
opportunities. The audience is amazed when Richard fights
to get rid of the old man but his voice is still heard coming
from the box screaming “you can’t get rid of me I’m
union!”
Next
Richard offers four simple strategies that can help create a strong
optimistic foundation. With the help of Master Peking Duck and
one lucky audience member your attendees laugh and learn how to
“think only of the best, to work only for the best and expect
only the best.” (1) Promoting a healthier working environment
and outstanding customer relations.
1-
Quote taken from the Optimist Creed, Optimist International
| Richard - Thank
you once again from all of us in AMBUCS. We learned so much
from you in the short time we had available to get together.
Your use of dummies, enthusiasm, first hand knowledge and
wit brought your message home.
Thanks again!
Mike Trenshaw
AMBUCS Convention Chair
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